Outcomes Webcasts and the Outcomes Conference Video Podcasts are accessible free to all Alliance members.
Outcomes Conference Mainstage Passes are free for all Platinum and Gold members - you can access them as soon as you register as long you have an active membership.
All other learning experiences are offered to members at discounted rates.
Nonmembers will be charged the regular price. Please contact the Alliance Registrar at cla@christianleadershipalliance.org. The Alliance Registrar will set up credentials for you. Then, you can complete registration.
How do I access free content through this platform? How will this work?
All on-demand content (recordings) and live events require you to access them using the registration button. If the content is free, you will automatically be registered and not be prompted to provide payment.
What will be available on the dashboard?
The dashboard will show all learning experiences, courses, and events you register for through the Outcomes Online Academy. You can also access anything you registered for directly from your dashboard anytime.
How do I access paid Outcomes Academy Online content through this platform?
Browse the catalog to view upcoming live and on-demand offerings. Then click the "Register" button to pay for your selected content.
All free content is only available to Alliance members, but you must still register to gain access.
Can I register someone else on this platform?
You may only register for experience or recordings via the Outcomes Academy Online platform.
Can I cancel my registration for learning experiences and courses?
Click here to review our refund/cancellation policy.
What are the system requirements for accessing a webcast?
Users must access on-demand recordings and live events from an up-to-date web browser (e.g., Google Chrome, Safari, Firefox, and Microsoft Edge) that supports HTML 5.
How is content organized? How do I find a specific course, webcast, etc.?
We recommend you search the catalog using the link on the home page. There are a variety of filters that will help you find the content and experiences you seek. You can easily search the catalog in four ways:
1. Category (our core nine tracks)
2. Content Format (live or on-demand)
3. Old to New
4. Type of Learning Experience
Note that any new learning experience types will automatically appear in the search filter.
What are the Interest Categories on my profile page?
All content is categorized by track and product type. On your profile page, you can indicate the level of interest for each category and type offered. The feature page will then recommend content based on your rankings.
How long content be available via the Outcomes Academy Online?
Recordings will be available if the content is deemed relevant for personal and professional leadership development. The Alliance will notify you immediately of any content scheduled to be pulled from the platform and explain why it will no longer be available.
After purchasing it, how long do I have to watch a webcast or Annual Meeting & Conference recording?
After registering for an Outcomes Webcast or Outcomes Conference Video Podcast, you will have unlimited access to it as long as you are an active member of Christian Leadership Alliance and have purchased it as a nonmember.
If we deem it appropriate to eliminate or pull content you are registered for, you will be notified immediately.
How long will I have to complete a self-paced course?
Self-paced courses do not have an expiration date. Members can access their sessions as long as they are membership is active.
How is a self-paced course different from a live event?
Course registrants can start and move through the course at their own pace–pausing throughout–as they choose.
Live events are of a limited duration with a designated start date and time.
How can I access my certificate of completion?
Once you have completed a course, you may download and print your certificate of completion by going to the course and clicking on the "Certificate" button.
Do I have to finish the entire course to access the certificate of completion?
Yes, you have to complete the entire course to access a certificate.
If I have other questions not addressed in this FAQ, who should I contact?
